#agents
5 articles
Model Context Protocol (MCP) and Tool-Use Infrastructure
How MCP lets any LLM host discover and call any tool server — collapsing N×M integrations to N+M, with the security, reliability, and token math that matters.
Design a Customer-Support AI Assistant
Design a production customer-support AI that deflects 40–60% of tickets with RAG, real-action tools, guardrails, and human handoff — hallucination under 2%.
Design a Realtime Voice AI Agent
Design a realtime voice AI agent for PSTN and WebRTC calls with sub-800ms voice-to-voice latency: cascade STT-LLM-TTS pipeline, turn detection, barge-in.
Design an AI Coding Assistant (Copilot / Cursor)
Design an AI coding assistant: sub-200ms ghost-text completions plus an autonomous multi-file agent — the two-product architecture behind Copilot and Cursor.
Design an AI Agent Platform
Design an AI agent platform: durable checkpointed runs, idempotent tool calls, tiered memory, and per-tenant safety guardrails around an unreliable LLM core.